Available for opportunities
Senior EA & People Operations • Business Support • ERP/AI & Process Optimization
I help growing organizations move from operational chaos to structured, scalable systems. I am an accomplished Executive Assistant with over 15 years of experience supporting C-suite leaders across Africa and the United Arab Emirates in industries spanning oil & gas, insurance, and automotive. My expertise sits at the intersection of people, process, and performance designing and embedding systems that improve efficiency, clarity, and execution discipline as organizations grow. I don't just manage schedules, I protect executive bandwidth, filter priorities, and ensure alignment between leadership vision and operational execution.
Spearheading operational setup, compliance structuring, and growth enablement for a newly established insurance agency. Built core HR policies, Data Privacy manuals, sales trackers, and the corporate digital footprint from scratch.
Enabled executive effectiveness and operational coordination for the Group Managing Director across a multi-country business environment. Cut executive response times by 40%, slashed travel costs by 70% via ODOO automation, and rolled out group-wide governance frameworks.
Provided strategic executive and operational support across six countries. Compressed board pack prep from 3 weeks to 1 week, improved reporting accuracy by 95% via dashboards, and cut travel flight changes by 60% to save over USD 4,000 annually .
Strategic frameworks, policies, and operational systems implemented.
Developed and implemented a comprehensive Credit Policy across SBUs in Africa and the UAE for a petroleum company. Aligned subsidiaries under standardized credit terms, reducing delayed payments by 30% and strengthening audit readiness.
Drafted and rolled out comprehensive Cash Management Policy to streamline cash flow processes and approvals across multiple subsidiaries in Africa and the UAE. Introduced automated workflows within ODOO, improving real-time visibility and cutting approval delays by 40%.
Designed and implemented a comprehensive Health Insurance Framework for Dubai-based employees of Pacific Petroleum Group, ensuring compliance with UAE labor law, Dubai Health Authority (DHA), and DMCC requirements.
Introduced Balanced Scorecards to the Dubai Finance Team, transforming how performance and accountability were understood and measured. Designed and formalized Job Descriptions (JDs) for the Dubai Finance team to eliminate role overlap, improve accountability, and align with strategy.
Validated programs and continuous upskilling across Human Resources, Business Management, and Professional Support.
Mount Kenya University (2014): Graduated with Second Class Honours - Upper Division, specializing in Human Resource Management.
College of Human Resource Management / KNEC (2015): Comprehensive program covering Employee Resourcing, Reward Management, Training & Development, and Personnel Administration.
College of Human Resource Management (2015): Specialized training in counseling theories, interviewing skills, communication, and employment separation processes.
Machakos Technical Training Institute / KNEC (2001): Foundational diploma covering executive administration and secretarial operations.